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Questions & answersGetting started

How can we help?

Questions & answers

Getting started
Bookings & calendar
Payments & invoices
Guest guide & AI
Account & plans

Troubleshooting

Calendar sync problems
Message problems
Payment problems
Signing in

Step-by-step guides

Take a booking over the phone
Send an offer to a guest
Cancel a booking & refund
Set up your cleaner
A guest guide in many languages
Handle a double booking
Prepare for arrival day
Work with security deposits
Guest data requests (GDPR)
Connect Airbnb & Booking.com

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